How do I change my personal details or phone number?
If you have not yet made any transactions on your profile, you can easily change your personal data yourself in your Customer Area under the tab “Personal data”. If there have already been transactions on the profile, please contact our Customer Service team to change your data.
You can also change your telephone number yourself under “Personal data”. The change of your telephone number must be confirmed by means of an SMS code, which is sent to the telephone number previously entered in your profile. If you no longer have access to your existing telephone number and cannot confirm the change via SMS code, please contact our Customer Service for further information.
- How much does it cost to use Walutomat?
- How do I exchange currency at Walutomat?
- How do I deposit and withdraw money as quickly as possible?
- How do I change my personal details or phone number?
- Is it safe to exchange at Walutomat?
- What do I need to do to exchange currency at Walutomat?
- Will I receive an invoice?
- Does my bank charge a commission on foreign currency transfers?
- How do I open a foreign currency account?
- Do I need to register to use Walutomat?
- How long does the exchange take?
- Why does Walutomat ask for a reason for the transfer?
Discount voucher for new customers!
Enter your email address and we will send you a 50% discount codea
for the commission on your first exchange.
Receive an e-mail!
We have sent you an email with a 50% discount code for the commission on your first exchange! Click on the link in the email and register to use the discount.